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  1. #1
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    One friendly question I always ask is; how many homes have you visited? When their answer is you're the first or third; I just tell them to take all the information they want an to keep searching and only contact me when they're really sure if my services suit their needs. (No comitments from my side and no comitments from their side either; no false expectations, or I do not feel used for just keep a spot in case they do not find another that suits them better) I actually encourage them to keep visiting homes and also centres; because, only seeing the rest they will feel that they've made the best decision that suits their needs.

    I do not have a big hand book, just 4 pages of my contract explaining all the necessary. It worked best in my case.

    I noticed the new generation now used a lot facebook or Google searches. And it seems easy to post online a handbook so at least when they come they have already read it. (I still trying to figure it out; if that would help easing my interviews and also the decision making process). I'm also not sure if that would help, it is a new generation and I forgot to keep up with it. My computer skills are poor.

  2. #2
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    Quote Originally Posted by Peacefulbird View Post
    One friendly question I always ask is; how many homes have you visited? When their answer is you're the first or third; I just tell them to take all the information they want an to keep searching and only contact me when they're really sure if my services suit their needs. (No comitments from my side and no comitments from their side either; no false expectations, or I do not feel used for just keep a spot in case they do not find another that suits them better) I actually encourage them to keep visiting homes and also centres; because, only seeing the rest they will feel that they've made the best decision that suits their needs.

    I do not have a big hand book, just 4 pages of my contract explaining all the necessary. It worked best in my case.

    I noticed the new generation now used a lot facebook or Google searches. And it seems easy to post online a handbook so at least when they come they have already read it. (I still trying to figure it out; if that would help easing my interviews and also the decision making process). I'm also not sure if that would help, it is a new generation and I forgot to keep up with it. My computer skills are poor.
    I take the same approach as you peaceful, but I am just wondering why the time would be taken to "lead someone on." It's like a bad date er something I mean, why not just say "you seem super but I don't want to put all my eggs into one basket so, I am going to keep my options open"

    As to the handbook thing, I email mine out prior to an in person meeting, I try not to waste my time with people who are just "daycare surfing" and bring in those who are truly serious; But even this tactic is failing me. So I am unsure of how to further streamline this process.

  3. #3
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    (I noticed the new generation now used a lot facebook or Google searches. And it seems easy to post online a handbook so at least when they come they have already read it.)

    I noticed that too.I would send them my web site and that way expect them to read it and find everything they need to know about me and my day care.Also to cut the time during their first interviews.This way we would focus on seeing each other personally already knowing whatever is important,and they could ask any questions based on the web site or if they are concerned about something in the content of the web site.Most of the people are fine with everything,some read,some don't even ask many questions even if they did not read it through.The most important questions I ask and answer for them ,so we don't have any confusions later
    (Though,sometimes they forget the rules later anyway)
    Some parents,and that is how I know they are not going to be good candidates,like to ask all the questions that are already in my hand book with answers..I feel like they think that I just copy and pasted all the content and made the hand book based on somebody else's ideas) It feels so weird,like they are testing my honesty?! Those people never chose to bring their child,and I was always grateful for that..less stress in the future for sure.
    I also had some parents who would look at me like they are trying to get into my brain while I speak and find something hidden or catch me lying or something
    Ahh,all the fun stuff we go through having this business
    Last edited by Rose1; 07-10-2017 at 12:01 PM.

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