Mamma Mia, you made a good point. If you tell the parents NICELY exactly what has to change and ask them for help and have discussions with them to explain that it's for their child's benefit to make a good start in life they will be very receptive. I never lecture parents but always let them know that it's their child that needs our help to learn good behaviour and I'm ready to do the work to help them. I have a good relationship with all my clients because of this and that makes for happy days for all.
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