Parents asking for rebates when they dont bring their child in

[bright sparks]

Oh! Dear, It was in my october, november and december news letter. I also reminded them face to face, to each parent at the beginning of the month... I think they just don't listen when I talk What more should I have done... AHAH Maybe I should give them a sheet with all my holidays and make them sign it so I have a ''proof'' that I told them!

I wasn't being funny with you mlle.coccinelle, you just didn't mention in your initial post about whether or not you you had given them advanced notice. Thats why I asked. It sounds to me that even if you had them sign an acknowledgement it still probably wouldn't go in and penetrate their brain.

I suppose now it's a question of whether you want to continue with this clear disregard for your professionalism in providing this info in advance and their lack of respect for you and your business, or if you want to find someone more willing to play by your rules and pay attention.

[mlle.coccinelle]

I wasn't being funny with you mlle.coccinelle,

oh! no worries Bright sparks! I'm just trying to laugh about it... Makes me less upset