I have come across similar experiences in running my own home daycare for the past 10 years. My experience tells me that every child will have a period of adjustment. Some settle in rather quickly, some, like an 18 month old I have now, can take much longer. This little one screamed for 2 months, with it gradually depleting over that period. It was rough, but that's the way it goes sometimes. One thing I do with every new child is to take pictures during the early days at times when the new child is actually enjoying something. This way, upon pick up, I can show mom that it wasn't all terrible and that her baby has enjoyed some experiences during the day. This certainly puts parents' minds at ease. I would highly recommend that parents ask for this when starting a new home care centre. Also, as a home care provider, it does look pretty good on you if you can actually SHOW that the child is being attended to and having some fun times in between the screaming and crying jags.